BOTT Bureau
In the prevailing circumstances, how is Staycation an ideal Holiday option in your opinion?
Considering the travel restrictions and one’s health and safety, Staycations come to the rescue as it has encouraged prevalent domestic travel within the country. Within lesser travel time and packages that include multifarious experiences, Staycation is an ideal holiday option but at destinations that are secure and follow all safety protocols. Staycations are a great value of your time and money, and it encapsulates the experiential offerings each property has to extend to its valued guests.
Are city hotels better equipped to offer a Staycation experience OR Resorts / Boutique Hotels in Hills / Beach locations?
Every hotel has its own unique experience to offer. Whilst resorts proffer an elaborate experience for prolonged stays at scenic destinations, city hotels have amplified the offerings to make staycations the best and accessible getaways with weekend as a focus. Indeed, city hotel staycations have become more popular due to the lesser travel time, and the enticing dining and stay packages that the hotels offer.
With Guests staying for a longer duration inside the hotel, will Hotels / Resorts / have to up their operations / system in order to meet the expectations of the customer?
Safety and hygiene are of vital importance for hotels to offer for each guest and associate, and it should be the first fulfilment of meeting guest expectations. The operations at JW Marriott New Delhi were realigned on safety protocols last year with Marriott International’s Commitment to Clean initiative. All the restaurants, rooms and guest-facing areas have already been aligned to ensure that proper social distancing guidelines are being maintained. The hotel has well-defined contact-less stays and contactless dining experiences centred around hygiene with medicinal level precision that are the major focus points and this is completely re-engineered with the standard operating procedures across the hotel backed up with technology.
Food & beverage offerings are the key when extending staycations because the guests come to the hotel to relish scrumptious food when dining with friends and family or simply taking some time off from their busy schedules. The quality of food and service standards should always be maintained without compromise and service sequences should be developed in ways that the guests have a relaxing time.
What special attraction, in your opinion, does your property offer to a staycation guest?
The food offerings of K3 – New Delhi’s Food Theatre by the culinary maestros, named Mediterranean Master Chef Fulvio, Asian Master Chef Travis and Indian Master Chef Duo Bhagwad & Aleem, are unmatchable when it comes to bringing their signature delicacies that leave you wonderstruck. The top must-try dishes at the hotel are Aleem’s Raan-e-Awadh, Bhagwad’s Dal Dhungar, Travis Loh’s 100 hrs aged organic roasted Duck and Fulvio’s Zuppa di pesce, molluschi e crostacei.
Is there any more information that you would like to share with us?
The exemplary initiatives in accepting a great sense of responsibility towards the environment, community and sustainability make JW Marriott New Delhi an admirable destination for patrons, customers and associates. The hotel has led remarkable campaigns addressing consequential concerns such as the Plastic-free campaign that started in the year 2019 which helped us to eliminate the usage of 2 million single-use plastic bottles for the year; Clean air initiative at the hotel that addressed the air pollution concerns of travellers; serving free meals to dislocated people in 2020 due to COVID-19; delivering free meal trays to home-isolated COVID patients; distribution of masks in the desolate areas of New Delhi; vaccination drives for guests and associates; feeding stray dogs in Aerocity and more.
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