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ASEGO BOLT: Redefining travel assistance for the modern traveller

"What travellers need today isn’t just reimbursement for their mishandled bags. They need real-time help. They need assistance. Recognising this shift, ASEGO has structured ASEGO BOLT, a powerful new travel assistance bundle created by combining real-time baggage tracking and lounge access during flight delays."

Somya Deep by Somya Deep
May 20, 2026
in Industry Insight
Dev Karvat, Founder and CEO, Asego

In today’s fast-moving travel landscape, disruptions are no longer the exception — they’re an expected part of the experience. According to a recent Global Airline Performance Report, over 25 million bags were reported mishandled globally, and more than 35% of all flights faced delays exceeding 60 minutes. While travel demand has bounced back post-pandemic, the quality of the journey often hasn’t kept pace. Travellers are facing longer wait times, more lost luggage, and higher levels of uncertainty at every step.

This is where the gap between travellers’ actual needs and travel reality becomes clear. Insurance coverage may reimburse financial loss after an incident, but it doesn’t show up when a bag goes missing, when a connection is missed, or when travellers are stranded at a foreign airport with no immediate assistance.

What travellers need today isn’t just reimbursement. They need real-time help. They need assistance. Recognising this shift, ASEGO has structured ASEGO BOLT, a powerful new travel assistance bundle created by combining real-time baggage tracking and lounge access during flight delays. Together, they deliver rapid response and real protection, exactly when and where customers need it most. It enables global, real-time baggage tracking across all airlines and routes, with guaranteed compensation of up to ₹66,000 per checked-in bag (up to two bags) if the luggage isn’t recovered within 96 hours.

Similarly, it automatically activates premium lounge access if a flight is delayed by more than 60 minutes—offering travellers comfort instead of frustration. Coverage extends across up to four flight segments in a single trip and includes access to over 1,300 lounges across more than 100 countries.

This isn’t just a service upgrade — it’s a mindset shift. Travel assistance is no longer an add-on; it’s becoming a baseline expectation. As a travel advisor or booking partner, offering BOLT is more than an upsell — it’s about being proactive, customer-centric, and aligned with what modern travellers truly value: peace of mind and dependable support.

ASEGO BOLT empowers travel agents to move beyond selling destinations and start offering dependable journeys. It’s time to think beyond insurance and give your customers a protection layer that actually travels with them. Whether it’s a family vacation, a corporate itinerary, or a solo international trip, assistance like this transforms stress into trust.

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