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The new ITC Hotels App to be a game changer in the world of hospitality

The new ITC Hotels app is a one-stop destination for guests as it enables gourmet food delivery, room reservations, table reservations & loyalty membership management, all through one App.

Priyanka Saxena Ray by Priyanka Saxena Ray
May 18, 2023
in Hospitable Hotels

Keeping pace with the dynamically changing consumer preferences, ITC’s Hotel Group have launched a one of a kind app through which guests will be able to access services like room reservations, restaurant reservations, food delivery & takeaway, loyalty membership essentials and much more, across ITC Hotels, Welcomhotels and select Fortune Hotels.

The ITC Hotels App enables guests to book their stay at over 55 hotels & resorts through a simple process giving them access to the best rates.  Club ITC members can also save up to 10% on room reservations through Club ITC exclusive member rates and earn &  redeem Club ITC Green Points for their stays booked directly. As an exclusive limited time offer, Club ITC members can also earn 500 bonus Green Points for materialized room reservations. Business travellers can book their stays at their organizations contracted corporate rates via the app making the whole reservation process hassle free and easily accessible at all times.

Anil Chadha, Divisional Chief Executive, ITC Hotels stated, “The new ITC Hotels mobile app is a natural progression for the brand that prides itself on moving with the times and serving its customers in the most modern and efficient way possible. We are living in a digital world and want our guests to enjoy the ITC Hotels experience with the convenience, efficacy, innovative and interactive interface that the new ITC Hotels app offers, along with multiple benefits and privileges.

It has always been ITC Hotels endeavour to showcase the finest culinary traditions, through its signature brands. The app enables food delivery and takeaway across 14 cities — Delhi NCR, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Goa, Agra, Jaipur, Vadodara, Amritsar, Coimbatore, (Bhubaneswar and Guntur coming soon). Whether you are planning a leisurely lunch, coffee with friends or a celebratory dinner, scores of options are available on the app, just a click away.

Guests can now order home their favourites from the iconic cuisine brands through Gourmet Couch – ITC Hotels pan India food delivery initiative via the App. Guests can order through a Common Cart where they can place an order from multiple signature menus in one order, order combos or curated set menus.

To add to guests’ gourmet experience, is the ease of table reservations at 75 plus restaurants at ITC Hotels & Welcomhotels at just one touch on the app.

Members of Club ITC and those who hold the Club ITC Culinaire membership have reason to celebrate the new app as it manages the account on their phones and keeps track of members points, transactions, tier status and much more.  Guests can earn and redeem Club ITC points on eligible orders, gift a meal or schedule a meal using the new app. For those who want a new Club ITC membership, the app enables easy and free registrations instantly welcoming them to enjoy the benefits of the membership.

 

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