With a collective experience of over seven decades in the hospitality industry, these leaders bring with them a diverse blend of operational excellence, guest engagement strategies, and strong leadership acumen. Their appointments mark a significant step in The Fern’s strategy to enhance guest satisfaction, strengthen market positioning, and further its environmentally sustainable practices.
Praveen Pandey – General Manager, The Fern Residency, Aurangabad
Bringing 19 years of extensive experience in hospitality, Praveen Pandey steps into his new role with a focus on elevating guest experiences, strengthening the hotel’s digital presence, and reinforcing its brand promise. Having previously worked with Lemon Tree Hotels and Rotana Hotels (UAE), Praveen is well-versed in Rooms Division and Revenue Management. His forward-thinking strategies and results-driven approach are expected to add significant value to the Aurangabad property.
Zaffar Rahman – General Manager, The Fern Residency, Hubballi
A specialist in food and beverage with close to two decades of global experience, Zaffar Rahman has taken the helm at The Fern Residency, Hubballi. With a City & Guilds qualification and work stints in India, Singapore, and Germany, Zaffar’s people-first leadership and strong service orientation position him well to drive operational excellence and guest satisfaction. His vision includes fostering a high-performance culture and setting new service benchmarks.
Manish Kumar – General Manager, The Fern Vishranta Resort, Kamrej-Surat
With over 14 years in the hospitality industry, Manish Kumar is now leading operations at The Fern Vishranta Resort, Kamrej-Surat. Known for his hands-on leadership and guest-focused strategies, he has previously served with brands like Sayaji Hotels and jüSTa Hotels. Manish is expected to drive innovation in service delivery and staff training to ensure memorable guest experiences in alignment with The Fern’s core values.
Satyendra Sharma – General Manager, Harsha The Fern, Shivamogga
With a rich career spanning more than 20 years, Satyendra Sharma brings his leadership to Harsha The Fern, Shivamogga. A seasoned hotelier with experience at IHCL and Club Mahindra, Satyendra has consistently driven profitability through strategic planning and operational efficiency. At Shivamogga, he will focus on sustaining high guest satisfaction scores while propelling the hotel’s performance to new heights.
These strategic appointments are part of The Fern Hotels & Resorts’ ongoing commitment to nurturing leadership talent and delivering unparalleled hospitality experiences across India.
