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Elevating experiences through scale, strategy & seamless hospitality

Manish Dayya, General Manager, Pullman and Novotel New Delhi Aerocity share how Pullman and Novotel New Delhi Aerocity continue to strengthen their leadership in Delhi’s hospitality landscape through strong MICE and wedding offerings, premium guest experiences, and a strategic focus on high-value business segments.

Somya Deep by Somya Deep
May 18, 2026
in BOTT Spotlight

Priyanka Saxena Ray

How has the overall performance of Pullman & Novotel New Delhi Aerocity been over the past year?

For Pullman and Novotel New Delhi Aerocity, the past year has seen strong overall performance, broadly in line with (and likely outperforming) Delhi’s upscale hospitality market. Occupancy has remained high and stable supported by steady corporate, transit and MICE demand while ADR (Average Daily Rate) has been the primary growth driver, benefiting from robust pricing power in a supply-constrained Aerocity micro-market. This combination has led to healthy RevPAR growth, largely driven by rate increases rather than occupancy gains. Key growth drivers include the strategic location near Indira Gandhi International Airport, strong recovery in international and corporate travel, large-scale MICE and banquet capabilities, and the dual-brand positioning that allows effective segmentation across premium and mid-upscale demand.

How is the hotel positioned within the MICE and weddings segment, and what are the key offerings or strengths that set you apart in these categories? 

With over 40,000 sq. ft. of flexible banqueting space including a pillarless ballroom, 13 co- meeting rooms, an outdoor venue alongside 670 rooms, the hotel is well-positioned as a leading destination for both MICE and weddings in Delhi. With its expansive infrastructure, the hotel can host large conventions, corporate events, and multi-day weddings entirely under one roof. The dual-brand setup allows for effective segmentation between premium and more cost-conscious segments, while strong F&B capabilities and experienced event teams enhance execution quality. 

Moreover, to further strengthen the positioning of the hotel, we are leveraging our ALL FOR LOVE campaign, a brand initiative that places weddings at the centre of our MICE strategy. Backed by our expansive venues including the ballroom and outdoor spaces, we are well-positioned to host everything from intimate functions to large-format sit-down weddings. This is complemented by curated F&B offerings and a high level of customisation.

What are your strategic priorities and outlook for 2026?

For Pullman and Novotel New Delhi Aerocity, the strategy for the current year is focused on maximizing revenue quality, enhancing guest experience, and strengthening leadership in high-value segments rather than physical expansion. With strong occupancy already in place, the emphasis will be on driving higher room rates and profitability by targeting premium international, corporate, and MICE demand, while continuing to capitalise on proximity to Indira Gandhi International Airport. At the same time, investments in personalised, tech-enabled guest experiences, upgraded F&B offerings, and seamless event execution will help differentiate the property. 

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