Crystal Cruises was honored as the Ultra-Luxury Cruise Line of the Year in the 2020 TTG Luxury Travel Awards during a gala ceremony in London Friday. The awards, designed to showcase excellence across 14 categories, are voted on by some of the industry’s most esteemed experts. Crystal Cruises’ win – given for its commitment to highly specialized standards of personalized luxury, service, space and choices – is the latest in the company’s decades-long history of earning the highest acclaim and accolades from travelers and professionals alike
“We are thrilled and honored to be recognized by TTG Media in the ultra-luxury cruise category, as this award speaks directly to the hallmarks of the Crystal Experience that have dazzled travelers around the world time and again,” said Carmen Roig, Crystal’s senior vice president of marketing and sales. “It is always gratifying to know the special attention to the details that matter most – personalized service, abundant space and choices and consistency in our commitment to our guests’ satisfaction – is resonating with travel advisors and their clients.”
TTG’s Ultra-Luxury Cruise Line of the Year category is specifically for cruise lines whose ships boast particularly high staff-to-guest ratios and personal attention to each guest’s wishes; generous space-per-guest ratios, offering larger guest suites and public areas; and flexible and diverse dining experiences. Celebrating its 30th Anniversary of cruising this year, Crystal has set the industry bar in these areas and many others since its inception. The company reaffirmed its philosophy that true luxury is defined by the individual wishes of each guest when it launched its Where Luxury is Personal campaign, celebrating the varied preferences of travelers. Crystal is celebrated for the genuine warmth and personal connections delivered by crew members across its brand experiences.