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The Metropolitan Hotel & Spa: Sustainable Luxury and modern upgrades amidst a challenging year

This year, The Metropolitan Hotel & Spa has seen fluctuating occupancy, yet last-minute bookings and marginal ADR increases have provided some stability, amid a slow inbound market. Sanzeev Bhatia, President & GM, The Metropolitan Hotel & Spa shares more.

Nitin Konde by Nitin Konde
November 11, 2024
in BOTT Spotlight

Priyanka Saxena Ray

Year 2024  

At The Metropolitan Hotel & Spa, 2024 has been marked by uncertainty, with fluctuating occupancy levels. Despite hosting a few events in Delhi, most of our business has been last-minute due to a slowdown in inbound travel and the upcoming elections. As a result, occupancy levels have not met expectations. However, we have achieved a marginal increase in Average Room Rates (ARR) compared to last year, reflecting slight progress.

Renovation / Expansion 

We’ve made significant upgrades to the hotel, replacing all guest lifts with state-of-the-art Mitsubishi models and updating service lifts with the latest OTIS technology. This summer, we completed a major renovation of our guest rooms, enhancing comfort and modernity. Additionally, our culinary offerings have expanded with the introduction of new dishes in our restaurants and an updated pastry shop menu, featuring an exciting range of cookies, pastries, cakes, and more.

Sustainability Initiatives

Sustainability is at the core of The Metropolitan Hotel & Spa’s operations. Our ecological philosophy, “EcoMet,” is inspired by both ancient Vedic principles and modern science, and we are ISO 14001:2004 certified for environmental management. Our efforts focus on the three ‘R’s: reduce, reuse, and recycle. This includes eco-friendly designs with heat-reflective materials, energy-saving lighting, and smart air-conditioning systems. We use Ayurvedic spa-based amenities in eco-friendly packaging and incorporate sustainable practices across all departments—from using locally sourced ingredients in the kitchen to implementing advanced water recycling and waste management systems. 

We are committed to conserving water, reducing energy consumption, and managing waste responsibly. By planting trees in the hotel’s surroundings and integrating horticulture within the property, we continue to promote an eco-conscious environment.

“This summer, we completed a major renovation of our guest rooms, enhancing comfort and modernity. Additionally, our culinary offerings have expanded with the introduction of new dishes in our restaurants and an updated pastry shop menu, featuring an exciting range of cookies, pastries, cakes, and more.”

 

 

 

 

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