Sumit Mitruka : An Ambitious Protagonist
In the hospitality world of Eastern Himalayas and North-East India, the name of Sumit Mitruka is not something people are unaware of such has been his contribution towards the industrious development of tourism infrastructure in terms of providing branded rooms with exceptional value and exceptional service that Summit Hotels and Resorts today stands recognized with its name echoing across the valley of majestic Himalaya.
Sumit, an alumnus of St. Paul’s School Darjeeling, did his MBA from London Metropolitan University before joining the Hilton Hotels and Resorts, London. Throughout his stay, he cultivated and nurtured a dream of starting a chain of hotels and resorts in his own backyard to introduce people to Incredible Himalayan Hospitality.
So when he returned home, he started making inroads to realize his dream. The first project was incepted in Gangtok in 2009 was his first feet, toward achieving something incredible. Today his dream is visible across his 22 properties in 7 states and 15 cities spreading an essence of exceptional value and exceptional service throughout the foothills of the Indian Himalayan region.
It is because of his sincere dedication Summit Hotels and Resorts is considered the most heterogeneous property with heritage hotels, boutique properties, farm stays, clubs, off-beat locations, prime locations, and vernacular architecture to reward the traveller with options to choose from to spend their hard-earned vacations.
To achieve the feat of having its presence across every Himalayan destination of India, Sumit has recently added the property in Lansdowne amidst the beauty of nature and Oakden as a new majestic resort in ever enchanting Mall road, Darjeeling to add more feather in a colourful hat of Summit Hotels and Resorts.
The induction of Singalila, the finest lifestyle club in Siliguri in the foothills of Himalaya is the latest addition to an outstanding bouquet of properties nurtured by Sumit over the span of 12 years.
The process does not end there; Sumit is constantly considering the plan of bringing hotels and resorts in lease and management to extend its run towards reaching the ultimate goal of putting Summit Hotels and Resorts on the map of Indian hospitality. The long term vision of Sumit is to go to every peak of the country and conquer it. The outright prospect of providing exceptional value and exceptional service to the traveller is continuously in the loop. Besides that Sumit is reviewing all the options to give a seamless experience to a guest coming to any of the Summit properties so that when the presence of Summit is established beyond the horizon, the traveller doesn’t hesitate to pick up their bag to explore the comfort and luxury on offer from Summit. He dares to achieve his dream of showing a presence of Summit Hotels and Resorts across every hill station of India by 2030 and so far has been doing exceedingly well to accomplish the same.
Shikha Khanna: Building Meaningful Relationships
Blessed with a mesmerizing craft of building a relationship, Shikha Khanna is truly an asset for any organisation. She is the National Head of PR, Sales, and Marketing of Summit Hotels and Resorts and brings with her not just a caring approach with a vision to create long term relationships but also a box of ideas to alleviate the brand so it can strive for higher attainments.
With an impeccable track record spanning over 18 years in the tourism and hospitality industry, she comes equipped with mindboggling experience and great knowledge, making her an ideal PR, Sales, and Marketing team member of the Summit Hotels and Resorts. In fact, she is already steering the wheel and bringing some fresh changes to the system to improve the functionality and operations of the team she is heading.
Shikha Khanna is known for taking the responsibility for the betterment of the organization. Apart from handling the sales team, she leads the marketing team constantly and consciously sharing ideas on how to promote Summit Hotels and Resorts on the Digital Platform. Perhaps her aim to compete with top brands in the world of hospitality drives her to achieve more not for herself but for the company as a whole.
Along with responsibility, accountability is something she does not acquit herself of. She absolutely understands the balance and works to bring transparency so a team as a whole enjoys a harvest of the hard work they have put together.
With countless b2b agents on the line, she is actively pursuing the path to connect more not just from India but she wants to take Summit into an international forum so the name of Summit hotels and resorts is not just confined within the boundary of India. Since her association with the largest Himalayan hospitality brand she has already represented Summit Hotels and Resorts in multi-lateral travel and tourism platforms.
Her unending presence in the pool of marketing and the connections she earned through properly channelizing the resource in fact is already reflecting the growth in a graph of income. All the factors she has put forth are worth appreciating and the way she is going about her business to bring positive change is surely going to take Summit into a summit of success.
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