2023 so far
2023 has been a spectacular year for Crowne Plaza New Delhi Okhla with inbound and corporate travel swinging back in full form. Our occupancy percentage increased by 8-9% as compared to last year as we witnessed record-breaking numbers as far as revenues are concerned. We were able to tap several sports groups and film crews, helping us build base occupancy, while staycation packages for the domestic segment supported the weekend business. The MICE industry has also witnessed a tremendous surge.
New added / renovated features
Modern day travellers seek vibrant hotel stay experiences and hence, we are focussing on curating experiential dining events, immersive wellness regimes, interactive kitchen/bar takeovers and unique entertainment avenues. We are focussing on creating a proposition of engagement, interactivity, and rejuvenation for our guests so that they can make the most of their after-work hours.
Our all-day dining restaurant, Edesia, has carved its place as one of the most sought-after destinations for curated food events. Our signature food festival, Dilli 6, wherein we roped ‘khansamas’ from Chandni Chowk witnessed record-breaking trends in revenues as well as footfall. At ChaoBella, we have introduced Soulful Suppers, a live singing element to pair up with the interactive culinary classes, walk-in wine cellar experience, barbeque evenings and wine-paired menu tastings. Our patisserie French Heart is undergoing a unique ‘millet makeover’ to wow our patrons.
At our wellness sanctuary, Spazzo, we have introduced signature Ayurvedic therapies as well as morning Yoga rituals, while our meetings, events and wedding spaces have witnessed refreshed themes and experiences to live up to the expectations of Gen Zs and millennials.
Sustainability / eco-friendly measures
Crowne Plaza New Delhi Okhla has adopted the IHG Green Engage program, an innovative environmental sustainability system that gives our hotels the means to measure and manage our impact on the environment. This has helped us incorporate best practices in water, waste, and energy management at our hotel. A few of the key renewable energy practices include installation of a Bio-Methanation plant (to curb food wastage), creation of rainwater harvesting pits and aligning of solar power plants on our terrace areas. We have installed sewage treatment plants and have focused on eliminating single-use plastic from our day-to-day operations. We are constantly striving to devise strategies to curb food wastage in the hotel.
“At our wellness sanctuary, Spazzo, we have introduced signature Ayurvedic therapies as well as morning Yoga rituals, while our meetings, events and wedding spaces have witnessed refreshed themes and experiences to live up to the expectations of Gen Zs and millennials.”