Gunjan Sabikhi
Challenges and Learnings
Throughout my journey in the hospitality industry, I have truly embraced two key strengths—communication and resilience. There have been moments when the challenges felt overwhelming, from managing high-pressure situations to balancing multiple responsibilities. However, these experiences have pushed me to grow, develop creative solutions, and build the confidence needed to navigate this dynamic industry.
One of the most rewarding aspects of my career has been the opportunity to cultivate meaningful relationships with both guests and colleagues. Hospitality is built on human connections, and I have learned that genuine engagement fosters trust, enhances teamwork, and ultimately leads to memorable guest experiences. I’ve also realized that leadership isn’t a one-size-fits-all concept—it’s about staying true to oneself, leading with empathy, and adapting to different situations.
Additionally, mentorship has played a crucial role in my professional growth. The guidance and encouragement I have received from industry leaders have helped shape my career, and in turn, I am passionate about mentoring others. Seeing young professionals, especially women, gain confidence and progress in their careers is incredibly fulfilling.
The Evolving Role of Women in Hospitality
It’s inspiring to see women making significant strides across all sectors of hospitality, from front-of-house operations to the culinary world and executive leadership roles. As the industry continues to evolve, it is crucial to create an environment where women have equal access to growth opportunities. Fostering mentorship programs, offering leadership development initiatives, and implementing flexible work policies can help support more women in advancing their careers.
Creating a workplace culture where women’s voices are not only heard but also valued is essential for long-term industry progress. At Crowne Plaza Kochi, we have taken proactive steps toward this goal through our Rise program—a leadership training initiative designed to empower female employees and prepare them for senior roles. Currently, women constitute 18% of our workforce, with 4% holding leadership positions. While this is a positive step forward, we are committed to increasing these numbers and ensuring a more balanced representation at all levels.
BLURB
With continued industry-wide efforts, supportive policies, and a strong commitment to diversity and inclusion, women in hospitality can break barriers, thrive in leadership positions, and pave the way for future generations of professionals.
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