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Indian diaspora to benefit from enhanced consular services across Australia

Indian diaspora across Australia will benefit from a significant upgrade in visa, passport and other consular service infrastructure with the rollout of VFS Global’s six new Indian Consular Application Centres (ICACs) across Adelaide, Brisbane, Canberra, Melbourne, Perth, and Sydney, designed to enhance service quality, accessibility, and overall customer experience.

Pallavi Sharma by Pallavi Sharma
July 24, 2026
in Visa Updates

Applications with Indian consular service applicants in Australia can visit VFS Global’s conveniently located new centres to submit their ease, by booking a prior appointment online by visiting https://services.vfsglobal.com/aus/en/ind/. The new centres will replace earlier setups that have been in place for well over a decade, with custom-built, larger facilities located in prime, central city locations, offering improved infrastructure, enhanced security, and expanded customer support capabilities aligned to current customer service requirements.

Mr. Harpreet Singh, Regional Head – Australia, New Zealand and South Pacific, said, “We are honoured to support the Government of India in delivering this next phase of consular services across Australia. The new centres reflect a significant enhancement in infrastructure, technology integration, and customer support systems, designed to address evolving demand and provide more efficient and comfortable application experience. As the administrative service partner, VFS Global is responsible for front-end service delivery in accordance with the framework and standards defined by the Government of India. We remain focused on delivering secure, transparent, and efficient consular services to applicants across Australia.”

VFS Global has been a trusted partner for the Government of India for visa, passport & consular processing services since 2008, including in Australia. The company provides various consular services for India in 06 countries, through a network of 51 dedicated application centres globally. Since start, VFS Global has processed over 21 million India consular applications.

VFS Global’s role is limited to administrative tasks only, which include collecting application forms, required documentation as per the checklist, and enroll biometrics, if applicable. VFS Global has no role in the decision-making process of granting or refusing any consular services. Decision making on the granting or refusal is the sole prerogative and sole responsibility of the client governments.

Indian Consular Application Centres (ICACs) in Australia:

  • Adelaide: Suite 8.01, Level 8, 111 Gawler Place, Adelaide, SA 5000
  • Brisbane: Suite 0201, Level 2,127 Creek Street Brisbane City 4000
  • Canberra: Level 6, 40 Marcus Clarke St, Canberra ACT 2601
  • Melbourne: Ground Floor, 324 St Kilda Road Melbourne VIC 3004
  • Perth: Ground Floor, 23 Barrack Street, Perth WA 6000
  • Sydney: Level 9, 22-24 Market Street, Sydney NSW 2000

Submission Timings: Monday to Friday, 8:30AM to 4PM (excluding public holidays and mission declared holidays)

Please note: VFS Global is the only authorised service delivery provider for Indian Consular, Passport and Visa services in Australia.

For more information or to book an appointment, please visit https://services.vfsglobal.com/aus/en/ind/

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