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From Heritage to Hospitality: West Bengal’s MICE Tourism Revolution

West Bengal is making a bold push to establish itself as a premier MICE destination. To understand the roadmap for this sector, BOTT spoke with Nandini Chakraborty, Home Secretary and Principal Secretary of the Tourism Department, West Bengal, for insights into the state’s vision, investments, and future plans.

March 17, 2025

West Bengal recently hosted a major MICE conclave. How was the response?

It was phenomenal! We had over 2,025 participants from across India, along with a strong international presence. Organized in collaboration with the India Convention Promotion Bureau (ICPB), the West Bengal Government, and the Tourism Department, the conclave aimed to put West Bengal on the global MICE tourism map. The response from industry stakeholders, event organizers, and investors was overwhelmingly positive, reinforcing our confidence in the state’s potential.

Why is MICE tourism a priority for West Bengal?

MICE tourism is more than just business meetings and conferences—it creates a holistic tourism ecosystem. When delegates visit for MICE events, they explore the city, experience its culture, and contribute to the local economy. West Bengal already has the necessary infrastructure, from world-class venues to a diverse tourism landscape, making it an ideal MICE destination. Our rich history, vibrant culture, and excellent connectivity further strengthen our position on the global stage.

What makes West Bengal stand out as a tourism destination?

West Bengal is home to breathtaking natural wonders, from the majestic Himalayas in the north to the Sundarbans in the south, both recognized as UNESCO World Heritage Sites. Its rich colonial heritage, shaped by British, Dutch, and French influences, is reflected in its architecture and historical landmarks. The cultural vibrancy of Bengal is best witnessed during Durga Puja, a UNESCO Intangible Cultural Heritage event that draws visitors from across the globe. Additionally, Bengali cuisine and traditional music are deeply ingrained in the region’s identity, offering a sensory journey through its rich traditions. 

Sustainability is a major global tourism trend. How is Bengal integrating it?

Sustainable tourism is a major focus, and one of our biggest successes has been the growth of the homestay industry. We have 5,300+ registered homestays, the highest in India. Many of these emerged post-COVID as travelers sought authentic, local experiences over traditional hotels.

We are also expanding river tourism, with Antara River Cruises, one of India’s largest cruise operators, originating from Bengal and now connecting to Bangladesh. The goal is to create eco-friendly, immersive tourism experiences that support local communities while enhancing Bengal’s appeal as a responsible travel destination.

 

 

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Tags: Breaking Travel NewsBusiness of travel trade IndiaFlight PackagesHome Secretary and Principal Secretary of the Tourism DepartmentHospitality NewsHotel InformationLatest Travel & Tourism Industry TrendsMICE newsNandini ChakrabortyTour packagesTourism Breaking NewsTourism NewsTourism News IndiaTravel & Tourism MagazineTravel FashionTravel Industry Newstravel newsTravel PackagesTravel Trade Newstravel trade news IndiaTravel Trade TrendsTravel Young GenerationVisaWest Bengal
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