Designed keeping Travel Retailers in mind, IVS brings the visa journey together on one platform — from application and documentation to processing and tracking.
With visa coverage across 100+ countries, IVS combines real-time updates, accurate visa information, technology-driven processing and end-to-end support to simplify complex visa requirements and reduce the operational effort involved in managing applications.
Simplifying the visa journey
Visa processing can involve changing requirements, multiple documents, manual coordination and repeated follow-ups. IVS brings these touchpoints together through a centralized platform, providing country-specific information, relevant forms, documentation checklists and application support in one place.
This enables businesses to manage visa applications with greater clarity, visibility and control, while providing travellers with a more seamless experience.
Technology meets expertise
Built around the needs of modern travel businesses, IVS combines technology with operational flexibility, attention to detail and personalized support. Its end-to-end approach helps streamline visa operations while adapting to the evolving requirements of businesses and travellers.
With 100+ global destinations, real-time updates and support from application to delivery, IVS is designed to make visa processing more efficient, transparent and reliable.
The launch of IVS marks a move towards a more connected, technology-enabled and customerfocused approach to visa services, helping businesses spend less time managing complexity and more time serving their travellers.
IVS – One platform. Every visa. Zero Chaos.
Highlighting the vision behind the platform, Taruna Soni, Business Head, IVS, said: “We engineered the IVS – Visa Concierge Service to solve one of the travel industry’s most persistent pain points—complexity. By blending automation with high-touch personalized support, we provide a transparent ecosystem that dramatically reduces processing stress. Our goal is simple: equip travel agencies and partners with a reliable, scalable solution that drives operational efficiency and improves the customer experience.”
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