Headquartered in New Delhi, CIN Universe currently powers 800+ hotels, delivering integrated solutions across brand, technology, marketing, and data. The company is built on a clear vision: enabling global brands to not just acquire customers, but to own them—driving acquisition, engagement, retention, and revenue through a unified ecosystem.

Chirag Talwar is a marketing and communications leader with over 18 years of experience across aviation, travel, hospitality, and higher education. He specializes in building future-ready brands through digital transformation, integrated communications, and full-funnel growth strategies aligned to business and revenue goals.

Over the years, he has worked with globally recognized brands including HVS (currently Hotelivate), Yatra.com, Royal Orchid Hotels Limited, Indian School of Hospitality (ISH), Virgin Atlantic, and FCm Travel Solutions. Known for combining creative thinking with commercial impact, his addition marks a strategic step in strengthening CIN’s leadership as it scales its footprint and capabilities.

Speaking on the development, Chirag Talwar said:

“CIN Universe is solving one of the most critical challenges in hospitality today—customer ownership. The combination of strong creative capabilities, deep technology, and a performance-led mindset makes this a truly differentiated platform. I’m excited to partner with Parvinder and the team to build, scale, and redefine how hospitality brands grow.”

Parvinder Dhillon added:

“Chirag brings a sharp understanding of brand, growth, and the evolving hospitality landscape. His energy and perspective align perfectly with CIN’s vision, and we’re excited about what lies ahead as we continue to expand our impact.”

CIN Universe integrates brand creation, high-performance digital infrastructure, booking technology, social and digital marketing, and data intelligence into one seamless system. Its proprietary approach enables hotels to deliver frictionless customer journeys while retaining full control over their data and relationships.

With a young, dynamic team and a strong base of marquee clients, CIN Universe is now focused on scaling its presence, enhancing its technology stack, and setting new benchmarks in hospitality marketing, brand building, and customer growth.

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