Already a strong driver of initiatives that strengthen guest satisfaction, Amit shall heighten focus on customer acquisition through unique experiences and endeavors. The strong North footprint covers Welcomhotels at Manali, Corbett, Katra, Chail, Shimla, Amritsar, Pahalgam, Mussoorie, Chandigarh and both Welcomhotel Dwarka and Sheraton in New Delhi along with other upcoming hotels in the Northern region.
An alumnus Institute of Hotel Management, Catering & Nutrition, Ahmedabad, Amit has a passion for curating experiences, local and hyperlocal that translate into customer delight. Amit strongly believes in collaboration and seeks to further solidify the growth of brand Welcomhotel by ITC Hotels thereby offering many more destinations to travellers under the Welcomhotel umbrella.
Having served for more than two decades with renowned hospitality brands like Taj Hotels, The Leela, The Lalit, Hilton Worldwide, Starwood (now Marriott) at various positions, Amit Kumar had a memorable stint as General Manager at Welcomhotel The Savoy, Mussoorie, ITC Windsor, Bengaluru and ITC Grand Central, Mumbai. Whilst upholding the benchmark service standards that ITC Hotels are known for, in this new role Amit will ensure that the curated immersive experiences that enrich both business and leisure journeys, for brand Welcomhotel.