Gunjan Sabikhi
Strong business performance in 2026
2026 has been a strong and encouraging year for Eros Hotel New Delhi. We have witnessed sustained business growth driven by healthy occupancy and improvement in Average Daily Rate. Our core segments – Corporate, Leisure and MICE – have performed well, with a significant uptick in leisure and social segments. The festive period and city-wide events further accelerated demand, reinforcing our position as a preferred hotel for both domestic and international travellers.
Enhancing guest experiences
We are continuously evolving to enhance the guest experience. We have planned refurbishment of our guest rooms and an upgrade of our wellness offerings, including Spa, Salon and Fitness facilities. Alongside, we are curating distinctive guest experiences – from immersive culinary festivals to local cultural showcases – aimed at creating memorable stays and strengthening our differentiation in a competitive market.
Sustainability and innovation
Sustainability is integral to our operational philosophy at IHG. We have implemented energy-efficient systems, water conservation measures and robust waste management practices. Our focus on sourcing local and organic produce not only supports the community but also reduces our carbon footprint. On the innovation front, digital solutions have improved operational efficiency and guest convenience, while regular training ensures our team is fully aligned with our Responsible Business goals.
Outlook for 2027
Today’s traveller is seeking personalisation, authenticity and purpose-driven experiences. There is a clear shift towards wellness-led, sustainable and digitally seamless stays. For 2027, we remain optimistic, with continued momentum in domestic tourism and growing demand for responsible travel and well-being-focused hospitality. At Eros Hotel New Delhi by IHG, our focus will continue to be on delivering truly personalised experiences while leading with innovation and sustainability.
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