With over 25 years of leadership across globally renowned hospitality brands, Vikas Sharma brings a legacy of innovation, strategic vision, and people-first leadership. Since joining Encalm, he has played a pivotal role in expanding its footprint, launching new verticals, and elevating service benchmarks.
“I am honoured to lead Encalm at such a dynamic moment in our journey,” said Vikas Sharma, Group Chief Executive Officer. “We aim to make travel feel effortless, personalised, and truly elevated. Our offerings go beyond individual services—they form a seamless suite of experiences that reflect Indian warmth and global sophistication. I look forward to working with our talented team as we continue to expand across India and beyond.”
Vikas Sharma’s leadership philosophy combines operational excellence with emotional intelligence- the cornerstone of modern hospitality. Under his guidance, Encalm has evolved beyond traditional lounges to deliver experiences that are intuitive, immersive, and memorable. From curated culinary journeys and spa therapies to seamless services and cultural touchpoints, Encalm’s spaces—like the exclusive Encalm Privé lounges and noise-insulated nap pods—are crafted to meet the evolving needs of today’s traveller.
Under his stewardship, Encalm has rapidly expanded across major Indian airports, with acclaimed lounges in Delhi, Hyderabad, and Goa. The brand is now extending its signature hospitality to new destinations nationwide. Its service portfolio reflects a 360-degree approach, including meet and assist, wellness zones, transit services, and more—signalling horizontal and vertical expansion. Several new verticals are currently in development, poised to further redefine travel. Encalm’s growing portfolio now includes food & beverage retail, hotels, inflight kitchens, and its flagship Airport Hospitality Services—a testament to its vision of delivering seamless, end-to-end hospitality.
Vikas Sharma’s illustrious career includes leadership roles at The Ritz-Carlton, Four Seasons, and Sheraton Hotels & Resorts. An alumnus of INSEAD and IHM Gwalior, he brings a rare blend of strategic depth and cultural sensitivity.
Looking ahead, Vikas Sharma envisions a new era where airport lounges and services become experiential destinations. With personalised technology, private zones, and culturally rich programming, Encalm is poised to set global benchmarks in hospitality.
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