VFS Global will integrate SAP S/4HANA Cloud Public Edition, SAP Business Technology Platform, and SAP Business Data Cloud across its global operations. This digital transformation initiative is designed to streamline administrative services, such as visa and passport applications, while leveraging the power of artificial intelligence to improve both traveler experience and sovereign security.
“We take great pride in partnering with SAP as a leading and trusted technology and AI company,” said Zubin Karkaria, Founder and CEO of VFS Global. “This partnership enables us to empower governments by providing secure, seamless mobility solutions for millions of travelers worldwide.”
The partnership reflects a growing trend among global organizations to adopt cutting-edge technology in response to rising demands for digital governance and operational agility. Christian Klein, CEO of SAP SE, highlighted the significance of the collaboration, stating, “With SAP solutions at its core, VFS Global will be able to leverage the latest innovations to become an even stronger partner for governments, travelers, and citizens worldwide.”
With operations in 158 countries and over 3,500 application centers, VFS Global has processed more than 309 million applications since its inception in 2001. By adopting SAP’s enterprise-grade cloud and data management platforms, the company is set to enhance transparency, scalability, and compliance across its services.
Michael Nilles, Chief Digital and Technology Officer and Executive Board Member at VFS Global, added, “By combining the strengths of VFS Global and SAP, we are elevating cross-border mobility and citizen services to the next level. This positions us as a leading force in shaping the future of GovTech and TravelTech.”
Headquartered in Zurich and Dubai, and majority-owned by investment funds managed by Blackstone Inc., VFS Global continues to prioritize responsible and ethical technology integration. This strategic move with SAP is expected to set new benchmarks in secure digital mobility and global citizen services.
For more details, visit SAP News Center or VFS Global.
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