Poonam’s association with the brand spans over a decade. Beginning her journey at the property as Sales Head for Gujarat, she later assumed the role of VP of Sales and Marketing. Under her leadership, the palace has witnessed significant transformation and unprecedented growth, solidifying its reputation as a premier destination for weddings and diverse kinds of events. Poonam orchestrated the successful execution of numerous high-profile events at the property, including Neil Nitin Mukesh’s wedding and Isha Ambani’s pre-wedding functions, along with prestigious gatherings like the GST and G20 Summits, several famous car launches, award functions, MICE events, etc. Her accomplishments resulted in Radisson Blu Palace Resort and Spa, Udaipur, receiving accolades from prominent industry forums such as the Best Destination Wedding and Best MICE Hotel in the region.
A seasoned professional with over 17 years of experience, Poonam has gained invaluable expertise across both Operations and Sales domains. Her career journey commenced as a Management Trainee in Leela Mumbai, followed by being the youngest Bar Manager at Westin Mumbai Garden City. After this, she was appointed as the youngest Assistant Food and Beverage Manager at Orchid Mumbai where she headed a formidable team of 130 professionals amid the bustling environs of an airport hotel.
Speaking on the announcement, Poonam Nair, Vice President ‒ Commercials, said, “I am indebted to the management for trusting me and recognizing me for my hard work. I am excited as I embark on my journey in a new role. I am eager to lead the high-performing team that not only drives innovation and cultivates customer loyalty but is also pivotal in achieving sustainable growth by consistently delivering exceptional value and impactful results in the realm of luxury hospitality.”
Guided by a steadfast commitment to customer-centricity, her leadership is characterized by a transformative vision aimed at fostering innovation, luxury, and unparalleled comfort for patrons. She has successfully established a collaborative culture within her team, underpinned by unwavering ethics and integrity.
She has been instrumental in the hotel’s strategic initiatives, including renovation and modernization efforts, expanding event spaces, introducing an in-house gaming zone, and enhancing service offerings and customer servicing, all aimed at augmenting the hotel’s allure and guest experiences amid the city’s burgeoning popularity. With an innate understanding of market dynamics, consumer behavior, and pricing intricacies, Poonam anticipates a promising surge in occupancy and revenue figures for Udaipur’s hospitality sector. She remains optimistic about the city’s enduring appeal as a top-tier destination for grand events, catering to the Indian penchant for opulent celebrations and the depiction of diverse cultural heritage.
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