Sunaina is a seasoned hotelier with an impressive 23-year tenure in the hospitality industry. She is renowned for her expertise in hotel operations and has a record of excellence in pre-opening management. Her journey began at the iconic Le Meridien Delhi, setting the stage for a diverse career.
From her role as the Executive Assistant Manager at Alila Fort Bishangarh & AlilaDiwa Goa to spearheading the Rooms Division at Ramada Caravela Beach Resort Goa and performing under strategic roles at Crowne Plaza Today Gurgaon and Radisson Blu Delhi, she honed her skills in market-driven planning and financial management. She also played a pivotal role in the successful pre-opening of Alila Fort Bishangarh and Radisson Blu Pune Hinjawadi. She has worked with Accor at Grand Mercure Mysore as General Manager for 4 years.
After completing her bachelor’s degree in commerce from Delhi University, Sunaina enrolled at IHM Ahmedabad to earn her diploma in hotel management. She is a proud recipient of the “Women Leader of the Year 2022″ award by Women Leader Forum and her commitment extends to esteemed organizations like Women’s Indian Chamber of Commerce and Industry and SKAL Mysuru International. She continues her journey, dedicated to delivering exceptional guest experiences and driving success along with her team.
Sunaina emphasized her dedication to maintaining the hotel’s reputation as a preferred destination for enthusiastic travelers. She stated, “I am honored to lead a team of exceptional talent in a renowned establishment known for its trusted hospitality. Embracing this appointment with great pride, my dedication is focused on upholding and enhancing the hotel’s distinguished legacy. My commitment lies in creating a welcoming ambiance, where every guest feels valued, and their stay is marked by genuine hospitality and impeccable service.”
Pullman and Novotel New Delhi Aerocity eagerly anticipates a promising future under the guidance of its new Resident Manager. With her extensive industry knowledge and unwavering commitment to excellence, the team is poised for continued success, surpassing guest expectations.