Senior leaders from One Above DMC share how focused investments in people, infrastructure and alliances are enabling One Above DMC to deliver seamless journeys, stronger trade conversions and differentiated experiences across key outbound markets.
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Strengthening North America through on-ground control
Novalis Rodricks
General Manager – Operations (USA & Canada)
With North America firmly emerging as a high-value outbound market from India, One Above DMC has taken a proactive, long-term approach to strengthening its on-ground operations across the USA and Canada to deliver truly seamless, experience-led itineraries.
Our two registered offices in the USA and one registered office in Canada form the backbone of this strategy, giving us end-to-end operational control—from planning and contracting to on-ground execution. This local presence allows real-time coordination with hotels, transport providers, attractions and guides, ensuring faster issue resolution and consistent service quality.
For Indian travellers, this translates into thoughtfully designed itineraries that go beyond standard sightseeing.
Responding to a Value-Led Indian Travel Trade
Aman Sharma
General Manager – Sales
A clear shift is visible in the Indian travel trade from volume-driven selling to value-led, experience-focused travel. Agents today are looking for faster turnarounds, differentiated products and higher-margin opportunities. Our sales strategy is centred on premiumisation, operational speed and stronger trade partnerships. By combining curated product design with agile execution, we are focused on driving stronger conversions across leisure, MICE and luxury verticals. As outbound travel demand continues to accelerate, One Above DMC aims to further strengthen its positioning as a high-performance, trade-centric DMC partner aligned with the evolving needs of the Indian market.
Scaling through Strategic Partnerships
Karan Grover
Senior Vice President – Growth & Alliances
At One Above DMC, strategic partnerships form the backbone of our scale and sustainability strategy. Our alliance-driven approach spans deep hotel contracting, co-created campaigns with tourism boards, airline synergies and technology integration. These partnerships ensure preferential rates, exclusive inventory, marketing support and seamless air-plus-land solutions, particularly for group, MICE and luxury segments. By aligning with established hospitality brands, airlines and tourism authorities, we reduce entry risk while expanding into new markets. Our long-term vision is ecosystem expansion—building a global network that drives sustainable growth, profitability and service excellence.
Enhancing Safety, Service and Experiences in South Africa
Aamir Shaikh
Deputy General Manager – Operations (South Africa)
South Africa continues to be one of the most preferred destinations for Indian travellers, especially for wildlife safaris and adventure experiences. Our focus remains on customer satisfaction through seamless operations and dependable execution. A dedicated on-ground team provides 24/7 assistance, while a modern fleet of vehicles and professional English-speaking drivers and guides ensure comfort, safety and insightful travel experiences. Through strong local expertise and reliable service delivery, One Above DMC continues to craft memorable South African journeys that Indian travellers truly cherish.
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