Born in Northeast India and founded in Meghalaya in 1991, Polo Hotels & Resorts has spent more than three decades building a legacy of hospitality rooted in the region’s culture, landscape, and spirit of place. With intuitive service and properties shaped by their surroundings, the brand has long offered experiences that feel authentic, immersive, and deeply connected to destination.
Now, Polo Hotels & Resorts is entering its most ambitious phase of expansion yet, with multiple new hotels planned across nearly every state in Northeast India, along with the upcoming launch of Planters Lodge in the Dooars, West Bengal, an all-bungalow resort with serene views of the surrounding ‘chai bagan’ where guests can immerse themselves in experiences that celebrate indulgence, authenticity, and the planter lifestyle.
The restructuring reflects not only this period of growth, but also a sharper and more confident brand identity aligned with the needs of today’s evolved traveller — one who values meaning, uniqueness, and authenticity over conventional definitions of luxury.
At the event, Polo Hotels & Resorts introduced its renewed vision as a curator of enriching travel experiences that combine modern comfort with the boundless spirit of the Northeast and beyond. Positioned between the intimacy of boutique hospitality and the scale of larger chains, the brand aims to offer immersive, destination-led stays with consistency and character.
As part of the new architecture, the group highlighted its four flagship properties:
- Polo Towers Shillong – where city energy meets Meghalaya’s hill-station charm; 51 keys
- Polo Resort Cherrapunji (Sohra) – nature-led luxury overlooking the iconic Seven Sisters Falls; 58 keys
- Polo Floatel Calcutta – a one-of-its-kind floating hotel offering experiences on the Hooghly River; 58 keys
- Polo Hotel Agartala – heritage-inspired hospitality in Tripura’s capital; 100 keys
The event also showcased Polo’s newly curated portfolio of signature experiences across properties, including scenic breakfasts, wellness rituals, cultural immersions, destination dining, and local explorations designed to connect guests more meaningfully with each destination.
Speaking on the occasion, the leadership team shared that this rebrand is not a reinvention, but a revelation — a clearer expression of a brand that has always known its identity and is now ready to share it with a wider audience.
With this new brand architecture, Polo Hotels & Resorts reinforces its commitment to redefining luxury through authenticity, storytelling, and memorable experiences, while emerging as a leading hospitality brand from Northeast India onto the national stage.
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