InterContinental Jaipur Tonk Road is delighted to announce the appointment of Stephen D’souza as Area General Manager, IHG Southwest Asia, and General Manager of the hotel. A distinguished hospitality leader, Mr. D’souza brings extensive experience of over 25 years across operations leadership, brand launches, His distinctive leadership style is deeply rooted in a keen understanding of global guest behaviour, a passion for developing talent, and a commitment to integrating new-generation learning methodologies. In his new role, D’souza will champion the InterContinental brand’s promise to provide enriching and culturally immersive experiences. His strategy is explicitly designed to elevate every guest touchpoint, ensuring each stay embodies the essence of “Live the InterContinental Life” .
This approach reinforces the hotel’s status as a leading luxury address in Jaipur, anchored by the brand’s core pillars: Incredible Occasions, Insider Expertise, Intentional Flexibility, and Inclusive Everywhere. With an eye on the future, he aims to seamlessly integrate responsible practices across operations while fostering meaningful community engagement, reflecting IHG’s broader commitment to ‘make a difference’ every day. “I am honoured to lead InterContinental Jaipur Tonk Road and contribute to the strategic growth of IHG South West Asia,” said Stephen D’souza.
“My vision is to elevate guest experiences through sensory design, meaningful human connection, and the strength of our global brand pillars. I am equally committed to developing our people, cultivating a culture rooted in fairness, belonging, and pride, and giving back to our local community. Together, we will create a hotel that is not only a preferred luxury destination but also a place where associates thrive.” A strong advocate for a people-first culture, D’souza will further anchor the fundamental IHG Values — True Hospitality, Do the Right Thing, Show We Care, Aim Higher, Celebrate Difference — through a variety of associate learning and engagement platforms. These initiatives, cross-functional bonding activities, and dedicated team culture programmes, are designed to ensure every associate feels valued, motivated, and inspired to deliver exceptional guest experiences daily, reinforcing the company’s vision of providing True Hospitality for Good.
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