In India recently to launch its brand new 2020 USA and Canada Premium Escorted Journeys collection including a whole list of exciting and adventurous itineraries of new and unexplored destinations, Anthony Lim, Managing Director – Asia, Insight Vacations along with Rajeev Kohli, CIS, CITP, DMCP, Joint Managing Director, Signature Tours by Creative Travel explained the “differentiator” that makes them stand ahead of their competitors. The duo highlighted how Indian agents can indeed make quick and clean commissions by selling their itineraries, which are unique in every aspect. Here’s more on what they shared in an exclusive with BOTT India.
Priyanka Saxena Ray
Insight Vacations, over the years, is known for drafting quality itineraries packed with familiarities that one wouldn’t get to experience otherwise. With new destinations, such as Colombia, Israel, South England, Jordan and Egypt added as part of their special itineraries, they are offering a never-before deal this time in the form of ‘Insight Choice’. “This is our differentiator where even while being a part of the group we offer our customers to pick a tour – a sightseeing activity – an excursion of their choice. Even though they are a part of a larger group, an individual is free to indulge in an activity of his or her choice. for example if the wife wants to go shopping, the husband is not bound to accompany her and can instead opt for one of the other options available and spend his evening the way he likes – and vice versa. As we like to say – your tour, your choice, your way,” shared Anthony with a smile, the look of satisfaction clearly written on his face.
Supplementing his views, Rajeev added, “This is very unique. No one in Asia offering group tours offers this kind of facility I am sure. So what we are doing here is catering to individual tastes even while they are a part of the larger group. An evening before you can decide the tour you want to do the next day.”
Besides ‘Insight Choice’, another differentiator for the company are the Coaches they offer. “Our Coaches are our strongest USP. All our Coaches are 40 seater, which is actually the 52 seater coach but we have removed the extra seats to make more leg room for our passengers. We have wi-fi in our coaches where people can stretch their legs – no other company is offering this,” shares a proud Anthony.
Another thing which is unique about Insight Tours, besides 100% guest satisfaction is that they are a company that caters to clientele spread across the world. “As Creative we work with partners across the world including Insight and I don’t think there is any other Tour Operator, anywhere, who has the bandwidth of Insight, selling the same brochure in five different continents. The depth of brochures and the programs they have sets them apart from everybody else. When you are on an Insight Tour, you are not on a bus of only Americans, or only Canadians or only Australians – it’s a Global trip and that is part of the experience. Travel is not just about going and seeing the Eiffel Tower but all about the experience, the company you are in, which makes all the difference. The repeat rate is 52% in India, which is a very high repeat rate for a product that is not targeted at the lower end of the market,” adds Rajeev.
Insight Tours are proud to offer journeys where many come as solo travellers and leave the trip as a couple. Yes! People have fallen in love on the tour and gotten married and then come back to celebrate their honeymoon or anniversary on an Insight Tour again. We will tell you more on the Insight Tours’ new itineraries for 2020 in our following article. For now, if you manage to book an Insight Tour by November end, you can get a 30% discount on the deal. So hurry and book a “100% customer satisfaction deal” with amazing discounts for repeat customers also!
