In-line with the IHG Clean Promise, an initiative of the IHG Hotels & Resorts, guests can expect to see evolved procedures that have been implemented in every area of the hotel.
Using new, science-led protocols and service measures, partnering with industry-leading experts Cleveland Clinic, Ecolab and Diversey, these strengthened measures will give guests greater confidence and assurance of their safe and comfortable stay with us.
Kunal Shanker, General Manager, says “Holiday Inn New Delhi Mayur Vihar looks forward to welcome guests back. The hotel has implemented all the cleanliness, hygiene and sanitation standards and protocols as per the IHG Way of Clean standards and all applicable local regulations and health requirements. The hotel is committed to the highest levels of cleanliness backed by our IHG Clean Promise.
Enhancing IHG Way of Clean
IHG has a longstanding commitment to rigorous cleaning procedures. Launched in 2015, the IHG Way of Clean program was developed with Ecolab and Diversey, both world leaders in hygiene and cleaning technologies and services. This program is now being expanded with additional COVID-19 protocols and best practices – many of which are already in place – to reflect the advice of the World Health Organization, Centers for Disease Control & Prevention and local public health authorities in markets around the world.
IHG Way of Clean already includes deep cleaning with hospital-grade disinfectants, and going forward guests can expect to see evolved procedures in every area of the hotel, which may include:
- Security: Mandatory Aarogya Setu app installation for each guests entering the hotel, wearing of mask and temperature checks, disinfected luggage and maintaining physical distancing at all times
- Reception: Reduced contact at check-in, touchless transactions, front-desk screens, foot-operated sanitizer stations, sanitized key cards, paperless checkout, contact-less payments
- Guest Rooms: Increased disinfection of all hard surfaces and fixtures, rooms audited for cleanliness, reduced collateral in all the rooms, Tent cards with QR Codes In Room Dining menus to ensure touch less dining
- Public Spaces and Facilities: Additional deep cleaning of high-touch surfaces, social distancing, foot markings on the floor and signage are placed at all areas to maintain social distancing
- Food & Beverage: New standards and service approach to restaurant, banquets, room service, and catering. E-menus and contactless payments, disposable cutlery & crockery in rooms
- Banqueting & Events: Gathering as per the government guidelines, tables & chairs wiped down during breaks in meetings / event, strict food handling and services guidelines in place, sanitizers available throughout the space
The hotel is operational with limited services: 189 keys, Café on 3, all day dining restaurant serving Breakfast, Lunch & Dinner to choose from a-la carte menu. Banqueting space with mandate-sized events, touch less hand sanitizer stations, spaced out table seating, all staff wearing masks & gloves and optimized seating in meeting spaces. All necessary precautions and safety measures are in compliance with the state government and the Medical, Health & Family Welfare Department to ensure a safe, clean, and comfortable environment for all the guests and colleagues.
In addition to the above, hotel is also offering lucrative packages for weddings, ensuring gathering as per guidelines suggested by government, Co-working space package, Home delivery menu at your comfort, customized staycation packages, IMEA Getaways – Get up to 50% off on your next stay.
