Shuvendu Banerjee, General Manager, Holiday Inn New Delhi Aerocity, shares insights on the hotel’s strong performance in 2025, key upgrades, and its focused strategy on weddings, MICE, and inbound business for the year ahead.
Gunjan Sabikhi
2025: A transformative year
Year 2025 has been a very encouraging year for Holiday Inn New Delhi Aerocity, marked by strong business performance and several key milestones. The hotel witnessed steady growth in occupancy and ADR, resulting in a significant RevPAR increase compared to 2024. Corporate, MICE, and inbound segments were major contributors to this success, ensuring a balanced business mix. The hotel’s popular food festivals not only boosted revenue but also strengthened its brand visibility in the market. Guest satisfaction scores saw a marked improvement through enhanced service training and personalization, while sustainability remained central — highlighted by the launch of an in-house water bottling plant that reduced environmental impact.
Upgrades and new offerings
Throughout the year, the property underwent comprehensive upgrades to elevate comfort and experience. Guest rooms received modern enhancements, while two new banquet venues were unveiled to cater to social and corporate events. The newly launched patisserie, Airobakes, offers a curated selection of fresh bakes, adding another highlight to the hotel’s F&B offerings. The poolside area was redesigned with elegant cabanas, creating a stylish outdoor venue, and both Viva All Day Dining and Hangar Lounge & Bar received a contemporary facelift to enhance ambiance and appeal.
Strategic focus for the coming season
For the upcoming season, the focus will be on expanding weddings, MICE, inbound business, and exhibitions. With the wedding season approaching, the hotel is actively engaging the market through focused outreach to secure large-scale celebrations and corporate gatherings. The team is also enhancing its digital footprint to drive visibility during the festive season and curating new food festivals to engage both loyal guests and IHG One Rewards members with fresh culinary experiences.
Targeting Growth in Weddings, MICE, and Inbound Segments
In 2026, Holiday Inn New Delhi Aerocity aims to aggressively grow the MICE, inbound, and wedding segments, supported by its new banquet spaces and upgraded facilities. The hotel has also introduced convenient transit packages with wash-and-change rooms and meals for domestic and international travellers. The new poolside venue with elegant cabanas adds an exclusive setting for bespoke events.
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