She in her new role will be responsible for uniquely enriching guest comfort and satisfaction, demonstrating diligent attention to guest feedback, training and development, quality assurance, budgeting, performance development and ensuring operational excellence within the team.
Hailing from Uttarakhand, Rawat is known to be a dynamic professional. On the educational front, she pursued a Bachelor of Science in Hotel & Catering Management from Hotel Management Catering Technology & Applied Nutrition, Guwahati in 2012.
Commenting on her appointment, Jai Chugh, General Manager, DoubleTree by Hilton Gurugram Baani Square said,” Santoshi’s creative mind and extensive experience stands her apart from the rest. I am sure her result-oriented approach and innovative techniques to keep exploring new horizons will contribute in elevating overall guest experience at the hotel.”
“I am immensely proud of my association with a reputed hotel like DoubleTree by Hilton Gurugram Baani Square. As I grow in my role, my top priority will be to enhance guest satisfaction and ensure that each patron leaves with a smile. I am confident that I will be able to match the high guest satisfaction standards we have set in our hotel,” said Santoshi Rawat, Rooms Division Manager, DoubleTree by Hilton Gurugram Baani Square.
In her leisure time, she enjoys reading novels and travelling to hill stations for family vacations.
About DoubleTree by Hilton Gurugram Baani Square
DoubleTree by Hilton Gurugram Baani Square is an iconic hotel known for its refined aesthetics, modern interiors, fine cuisine, exceptional venue spaces & warm hospitality. Situated in Sector 50, the hotel has established itself as an ideal destination for business and leisure guests with its close proximity to Baani Square’s shopping boutiques and restaurants, Good Earth City Center, Golf Course Extension Road and Unitech Cyber Park.It’s well-appointed 201 rooms & suites offer high speed Wi-Fi, 55” HDTV, a work desk, seating area, and a safe. The hotel also offers Accessible Rooms for specially-abled.
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