She brings a wealth of knowledge and expertise to the position. Her journey in the hospitality industry began as an industrial trainee at Oberoi Grand, and over the years, she has worked with some of the most renowned hotel chains, including Marriott, Starwood, Accor, and IHG.
Nirupama’s extensive experience in the industry has given her a deep understanding of the industry’s nuances, making her the ideal candidate for this role. Her passion for hospitality and her track record of delivering exceptional guest experiences make her a perfect fit for the hotel.
As Rooms Manager, Nirupama Khundongbom will be responsible for overseeing all aspects of the hotel’s front office operations. She will be leading the team to ensure that every guest who walks through the door is warmly welcomed and provided with excellent service throughout their stay. Her focus on providing top-notch guest service will help the hotel elevate the guest experience to new heights.
Nirupama Khundongbom’s last stint was with IHG Hotels & Resorts at Crowne Plaza Pune City Centre as Front Office Manager, where she looked over the front office operations and guest experience. During her tenure at the hotel, she was instrumental in ensuring that every guest had a memorable experience. Her past experience with the company makes her return to IHG after three years.
Suraj Kumar Jha, General Manager of the hotel, said, “We are excited about Nirupama’s return to IHG after three years. Her previous experience with the company will undoubtedly serve her well in this new role, and we look forward to the impact she will make.”