With over 15 years of diverse experience across luxury and upscale hospitality brands in India, Sharoni brings a strong blend of operational excellence, strategic leadership, and people-first management to the only internationally branded hotel in Meghalaya’s capital.
Her career includes leadership roles with esteemed hospitality brands such as The Leela Palace Jaipur, The Roseate, JW Marriott Hotel Bengaluru, and The Westin Goa. Throughout her journey, Sharoni has been recognised for driving operational efficiencies, elevating guest satisfaction benchmarks, and building high-performing teams.
In her new role at Courtyard by Marriott Shillong, Sharoni will focus on strengthening the hotel’s positioning as a preferred destination for business, leisure, and social events in Northeast India. Her vision centres around three key pillars:
- Guest-Centric Innovation: Enhancing personalised experiences that reflect the warmth and culture of Meghalaya.
- Operational Excellence: Driving performance across rooms, F&B, and events with strong revenue focus and brand compliance.
- People & Culture: Building an empowered associate environment rooted in engagement, growth, and service passion.
Sharoni’s diverse operational experience and people-centric leadership approach are expected to further strengthen the hotel’s market positioning, enhance guest experiences, and drive sustainable growth across all key segments.
Speaking on her appointment, Sharoni Sharma said, “Shillong is a destination with incredible character, warmth, and soul. To lead Courtyard by Marriott Shillong is not just a professional opportunity for me, but a deeply meaningful one. This hotel represents pride for the region, and I am excited to work alongside our passionate team to create experiences that feel personal, thoughtful, and truly memorable for every guest who walks through our doors.”
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