Grounded in flexibility, affordability, and seamlessness, Clear Advantage offers remarkable benefits to customers including
- CT Flexmax – An upgraded version of EzCancel that allows a user to both modify and cancel a flight booking 24 hours before the departure (CT Flexmax is priced at INR 399; CT Flex is priced at INR 99)
- CT Hello – All customer assistance calls will receive a response within 60 seconds
- CT Upgrade- Free meals or seats on select flights
- 24-hour refund– 99% of refunds will be processed within 24 hours
Ayyappan R., CEO of Cleartrip, said, “As a business, customer-centricity is the life force that fuels all our endeavours. Clear Advantage is an extension of this principle and mirrors our core values – ‘transparency, optimism, curiosity, innovation, and inclusivity’. When a customer chooses Cleartrip, they trust us to offer the best travel experience that is value driven and seamless – and we do not take that responsibility for granted. The launch of Clear Advantage is one of the several measures we have taken to make travel hassle-free and flexible. We are confident that our value proposition will usher in a new era within the OTA landscape and enable customers to experience travel like never before.”
Cleartrip has witnessed a 3x growth YoY in topline in FY23. It’s also been a great year in terms of marketing communications as well with clutter-breaking propositions like CleartripTatkaal, Passports are #MeantForMore and The Big Billion Days by Flipkart. Cleartrip will continue to place ambitious bets on the travel and tourism industry, while constantly innovating keeping customer-centricity and value innovation at the forefront.
Launched in July 2006, Cleartrip Pvt Ltd. has emerged as India’s fastest-growing online travel technology company. In April 2021, Flipkart acquired 100% of Cleartrip’s shareholding, and subsequently, Adani Enterprises acquired a significant minority stake in Cleartrip in October 2021. With an aggressive plan to emerge as a leading innovator in the industry, Cleartrip is on its way to building a differentiated value proposition for its customers looking for end-to-end travel solutions. With industry-first offerings such as ‘CT Flexmax, CT Flex, and CT Upgrade’, Cleartrip has a clear vision to disrupt the OTA segment. Combining intuitive products with a customer-centric approach and a wide selection of flights and hotels, Cleartrip brings a unique selling point to the market, offering convenience, choice, competitive prices, and exclusive content to its customers.
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