In his role, Ben will oversee all facets of Aman’s intricate hotel and resort operations, to deliver the brand’s vision and strategy, working closely with Chairman and CEO, Vlad Doronin, whilst ensuring the unique characteristics and exceptional levels of service, for which the distinguished collection is recognised, are retained.
Ben’s extensive expertise as the Senior Vice President, Sales & Hotel Marketing at Four Seasons from 2019 saw him implement data and analysis-driven marketing initiatives to maximise brand value, optimising revenue generation, reducing costs, and enhancing customer acquisition and retention strategies.
Having previously served as Regional Vice President and General Manager of the Beverly Wilshire, a Four Seasons Hotel, Ben oversaw nine additional Four Seasons properties. Prior to that, he played a crucial role in opening the Four Seasons Hotel and Residences in Seattle, WA, Palo Alto, CA, and leading operations for the brand in Los Angeles and Hampshire, United Kingdom.
With his deep understanding of global markets, Ben’s operational and business development experience extends to key regions worldwide, including the Middle East and Asia Pacific. His international perspective holds Ben in good stead to oversee Aman’scontinued expansion.
Assuming the role of Chief Operating Officer, Ben Trodd will be based at Aman’s Swiss Office and will report directly to Vlad Doronin. Expressing his enthusiasm for joining Aman, Trodd shares:“Aman is a brand that I have long admired and respected. The exceptional achievements in setting industry benchmarks for guest experience, employee value proposition, brand loyalty, and strong commercial acumen present a strong foundation to further propel growth and success.”
Aman was founded in 1988 with the vision of building a collection of intimate retreats with the unassuming, warm hospitality of a gracious private home. The first, Amanpuri (place of peace), in Phuket, Thailand, introduced the concept and, since then, Aman has grown to encompass 34 exquisitely serene hotels and resorts. ranging from the urban to the remote, in 20 destinations across the globe, of which 12 feature Aman Branded Residences. Aman has a further ten projects in the pipeline with several under construction. In recent years, Aman Group has grown to offer its coveted lifestyle beyond the parameters of its havens including Aman Skincare (2018), supplement range Sva (2020), Aman Fine Fragrance (2020), ready-to-wear collection The Essentials by Aman (2021) and performance skincare line Aman Essential Skin (2023). With innovation a cornerstone of the brand’s philosophy, in 2020 Aman Group welcomed a new hotel brand, Janu – meaning ‘soul’ in Sanskrit. Janu offers a unique take on hospitality where genuine human interaction, playful expression and social wellness are at the core of the experience. Forthcoming Janu hotels are in the pipeline for the brand including Tokyo (2023), Diriyah and AlUla in Saudi Arabia which are currently under construction.