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Supreme Court accepts DGCA’s recommendations on airfare refund

The Bench clarified that tickets booked through travel agents will be refunded to them, and not directly to the passengers.

Priyanka Saxena Ray by Priyanka Saxena Ray
October 1, 2020
in News of the Day

The Supreme Court today accepted all recommendations made by the Directorate General of Civil Aviation (DGCA) regarding refund of airfare to passengers for tickets booked during the COVID-19 lockdown.

The Bench of Justices Ashok Bhushan, R Subhash Reddy and MR Shah clarified that tickets booked through travel agents will be refunded to them, and not directly to the passengers.

Earlier, the DGCA has categorised passengers into three categories:

  • For those who made bookings prior to lockdown for a period up till May 24, the refund would be governed by the credit shell scheme and the incentives thereunder.
  • For bookings made during lockdown for travelling during lockdown, refund shall be made by airlines immediately “as the airlines were not supposed to book such tickets.”
  • For bookings that were made for travelling on dates after May 24, the refund would be governed by the Civil Aviation Requirements (CAR).

The threshold of May 24 is set for dividing the passengers in these categories since operation of domestic air travel had begun in a calibrated manner May 25 onwards.

Tags: agents to get refundBreaking Travel NewsBusiness of travel trade IndiaDGCAFlight PackagesHospitality NewsHotel InformationLatest Travel & Tourism Industry TrendsMICE newsRefund of air ticketsTour packagesTourism Breaking NewsTourism NewsTourism News IndiaTravel & Tourism MagazineTravel FashionTravel Industry Newstravel newsTravel PackagesTravel Trade Newstravel trade news IndiaTravel Trade TrendsTravel Young GenerationVisa
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