In today’s fast-moving travel landscape, disruptions are no longer the exception but the norm. Over 25 million bags are mishandled globally and more than 35% of flights face delays exceeding 60 minutes. While travel demand has returned, journey quality often hasn’t. Insurance may reimburse losses later, but travellers need something more immediate — real-time help, support, and on-ground assistance when things go wrong.
Recognising this shift, ASEGO has launched ASEGO BOLT+, a powerful new travel assistance bundle created by combining three of its most effective services—TrackMate, WaitMate, and ChatMate. Together, they deliver rapid response and real protection, exactly when and where customers need it most.
TrackMate enables global, real-time baggage tracking across all airlines and routes, with guaranteed compensation of up to ₹66,000 per checked-in bag (up to two bags) if the luggage isn’t recovered within 96 hours.
Similarly, WaitMate automatically activates premium lounge access if a flight is delayed by more than 60 minutes—offering travellers comfort instead of frustration. Coverage extends across up to four flight segments in a single trip and includes access to over 1,300 lounges across more than 100 countries.
Adding another layer to this assistance ecosystem is ChatMate, ASEGO’s global connectivity solution that ensures travellers stay connected from the moment they land. With instant international eSIM activation across multiple countries, ChatMate eliminates the hassle of searching for local SIM cards, unreliable Wi-Fi, or expensive roaming charges—enabling travellers to access maps, airline updates, emergency support, and stay connected with loved ones without interruption.
This isn’t just a service upgrade — it’s a mindset shift. Travel assistance is no longer an add-on; it’s becoming a baseline expectation. As a travel advisor or booking partner, offering BOLT+ is more than an upsell — it’s about being proactive, customer-centric, and aligned with what modern travellers truly value: peace of mind and dependable support.
ASEGO BOLT+ empowers travel agents to move beyond selling destinations and start offering dependable journeys. It’s time to think beyond insurance and give your customers a protection layer that actually travels with them. Whether it’s a family vacation, a corporate itinerary, or a solo international trip, assistance like this transforms stress into trust.
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